Effective Date: July 31, 2026

Three or Free Electric LLC (“Three or Free Electric,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, communicate with us, request electrical services, or opt in to receive communications from us.

Information We Collect

We may collect information that you voluntarily provide, including:

Your name

Phone number

Email address

Service address

Details about your electrical service needs

Messages or information submitted through our website chat widget

Communication preferences and SMS consent records

We may also automatically collect limited technical information when you visit our website, such as your browser type, device type, IP address, referring website, and pages visited.

How We Use Your Information

We may use your information to:

Respond to questions and service requests

Schedule, confirm, and manage appointments

Provide estimates and electrical services

Send appointment reminders, service updates, follow-up messages, and customer support communications

Send promotional or marketing messages when you have expressly opted in

Improve our website, services, and customer experience

Maintain records and comply with legal or regulatory requirements

Prevent fraud, abuse, or unauthorized activity

SMS and Mobile Messaging Privacy

When you provide your mobile number and expressly opt in to receive text messages from Three or Free Electric LLC, we may send messages regarding appointment confirmations, reminders, service updates, customer support, follow-ups, review requests, and promotional offers.

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. You may reply HELP for assistance or contact us using the information listed below.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors or service providers that support our operations, such as customer service, communications, scheduling, or technical support, is permitted only as necessary to provide those services. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your consent to receive text messages is voluntary and is not a condition of purchasing goods or services.

How We Share Information

We do not sell or rent your personal information.

We may share limited personal information with vendors, contractors, or service providers that help us operate our business, including website hosting, scheduling, communications, customer support, analytics, and payment-processing providers. These providers may only use the information as needed to perform services on our behalf.

We may also disclose information when required by law, regulation, court order, legal process, or when reasonably necessary to protect our rights, customers, employees, property, or the public.

Mobile information, SMS opt-in data, and messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes.

Cookies and Website Technologies

Our website may use cookies or similar technologies to understand website activity, improve performance, and enhance the visitor experience. You may adjust your browser settings to block or delete cookies, although some website features may not function properly as a result.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, transmission method, or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to provide services, maintain business records, resolve disputes, enforce agreements, and satisfy legal or regulatory obligations.

Your Choices

You may contact us to request that we review, correct, or delete personal information we maintain about you, subject to applicable legal and recordkeeping requirements.

You may unsubscribe from marketing emails using the unsubscribe link included in the message.

You may opt out of SMS messages at any time by replying STOP. After opting out, you may receive one final confirmation message.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices, security, or content of websites operated by other organizations.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.

For questions about this Privacy Policy or our privacy practices, contact:

Three or Free Electric LLC
111 Imperial Blvd, Suite F200 #6
Hendersonville, TN 37075

Phone: (629) 274-2910
Email: [email protected]

By using this website, you acknowledge that you have reviewed this Privacy Policy.